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Services & FAQ
PHOTO RESTORATION FAQ Photo Restoration 1.Q All I can find is the actual photograph, the negative seems to have disappeared. Do you need the negative? A No, all we need is the photograph. Whatever shape it is in, bring it in and we'll be able to bring it back to life for you. 2.Q What happens to this original photo of mine? Will you return it to me? A Yes, of course you will have the original returned to you. We need it only long enough to scan into the computer, then you may retrieve it. 3.Q Do you work with digital files? My photograph has been put onto a CD. A Yes, bring the CD to STATE of the ART or you can even email the file directly to Mike. Check with him first so he can give you directions. This is a link to our photo website: http://scarlettes-web.com where you will find information about uploading your photograph. 4.Q Do you make prints for me? A Yes, we can make the finished prints any size you wish on real photographic paper (not inkjet prints). You will also be given a CD with your finished project (because your family will probably want copies and this way you can make as many copies as you wish, wherever and whenever you wish). 5.Q I do not like the appearance of "new" photographs. Can you do any work directly on my original? A Yes. Over the years we have pioneered many techniques for the repair and restoration of original photographs. Of course there are some hopeless cases, but we have found that most photos can be made to look a whole lot better, sometimes just by special cleaning techniques. 6.Q Why does it cost so much to have a photograph repaired? After all, "it's just a picture!" A We have to charge you for the amount of time it takes to do the work. Software makes the process much easier now than it ever was in the old days, but time and skill are still the key ingredients. All of our work carries an unconditional guarantee - if the finished product does not please you we will re-do any or all of it until you are completely satisfied! |
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